Privacy Policy

Introduction

Grant Engineering & Construction Group, LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.grantecg.com, use our services, or interact with us. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We Collect

We may collect and process the following data about you:

1. Personal Identification Information:

Name
Email address
Telephone number
Mailing address
Professional title

2. Technical Data:

IP address
Browser type and version
Time zone setting
Browser plug-in types and versions
Operating system and platform

3. Usage Data:

Information about how you use our website, products, and services.

4. Communication Data:

Records of your correspondence with us, including email, phone, and SMS communications.

How We Use Your Information

We may use the information we collect in the following ways:

1. To Provide and Improve Our Services:

To deliver our services to you.
To process transactions and send you related information.
To manage and maintain our website.
To improve our website, products, and services.

2. To Communicate with You:

To respond to your inquiries and provide customer support.
To send administrative information to you, such as changes to our terms, conditions, and policies.
To send you marketing and promotional communications (you can opt-out at any time).

3. For Business Operations:

To analyze usage trends and measure the effectiveness of our marketing efforts.
To conduct research and analysis to improve our services.

Use of Zoom Client

We use Zoom for video conferencing to facilitate remote meetings and consultations. The phone numbers that we collect will not be shared with third-party providers. When you use Zoom to interact with us, please be aware of the following:

Data Collection:

Zoom may collect information about your usage, including meeting metadata, data usage, and device information.

Third-Party Sharing:

Zoom’s privacy practices are governed by its own privacy policy, and we encourage you to review it. We do not control Zoom’s data collection or sharing practices.

Security:

We take measures to ensure that our Zoom meetings are secure, including using passwords and waiting rooms.

Use of SMS

We may use SMS to communicate with you for:

Appointment reminders
Project updates
Customer support
Marketing messages (with your consent)

By providing your phone number, you consent to receive SMS communications from us. Message and data rates may apply. You can opt-out of receiving SMS messages at any time by following the instructions provided in the message or by contacting us directly.

Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information except in the following cases:

Service Providers:

We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the security of your information.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

The right to access

You have the right to request copies of your personal data.

The right to rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe.